We are excited to have launched seven new drop-in support sessions in the Scottish Borders to support people with hearing loss.
We’re delighted to announce that from today, 17 June 2022, people needing urgent emergency support across the UK (England, Scotland, Wales and Northern Ireland) will be able to call 999 using British Sign Language (BSL) via a video relay service.
Vicky Colbert works for the contact centre here at RNID. After starting at the charity as a six-week temp, she has now worked here for the last 7 years. In this blog post, Vicky tells us how all about the contact centre and how important it can be to those calling in.