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Information and support

We’re here for you during the coronavirus (COVID-19) outbreak

We have online information to help answer the queries you may have during the coronavirus (COVID-19) outbreak. We update this regularly:
Get information and support during the coronavirus outbreak.

Our friendly Information Line team is also happy to help if you’re looking for further information or support.

We’ve partnered with Connevans, one of the leading suppliers of assistive devices and technology. Shop online for equipment and useful devices.

The Action on Hearing Loss online shop closed on 30 April 2020. Find out about product returns.

Online information

Hearing loss

Signs and causes of hearing loss, what to do if you have it and what can help, including hearing aids.

Tinnitus

What tinnitus sounds like, what causes it, and what is available to help you manage it.

Ear health

How the ear works, common ear problems, and how to protect your hearing from loud noise.

Benefits

Disability benefits and discounts that you may be able to claim if you are Deaf or have hearing loss or tinnitus.

Rights

Find out about your rights at work and when using public services.

Work

Get support if you are deaf or have hearing loss and learn how to support others as an employer.

Deaf awareness

Communication tips, an introduction to British Sign Language, and deaf awareness guidance for employers.

Communication support

If you have hearing loss, are deaf or deafblind, communication support can help you communicate more effectively with people who are hearing.

Information leaflets

Download or order free information leaflets on issues related to hearing loss and tinnitus.

For health and social care professionals

Information and guidance on how to make your services more accessible and how to meet your legal requirements.

Support for you

Local support services

Find out about what information and support we provide in communities across the UK.

Care and support services

We provide short and long-term care and support services for people who are deaf, deafblind or have hearing loss.

Contact our Information Line

We provide free, confidential information and support.

Chat
live chat customer service
Email
information@rnid.org.uk
Call
0808 808 0123
Text message
0780 000 0360
Relay UK
18001 then 0808 808 0123
Textphone
0808 808 9000
BSL video call
Arrange a signed call with our BSL Information Service
Write
Information Line, RNID, 9 Bakewell Road, Orton Southgate, Peterborough, PE2 6XU