Old name, new purpose: why we’ve gone back to RNID

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Information and support

We’re here for you during the coronavirus (COVID-19) outbreak

We have online information to help answer the queries you may have during the coronavirus (COVID-19) outbreak. We update this regularly:
Get information and support during the coronavirus outbreak.

Our friendly Information Line team is also happy to help if you’re looking for further information or support.

We’ve partnered with Connevans, one of the leading suppliers of assistive devices and technology. Shop online for equipment and useful devices.

The Action on Hearing Loss online shop closed on 30 April 2020. Find out about product returns.

Online information

Support for you

Contact our Information Line

We provide free, confidential information and support.

0808 808 0123
Text message
0780 000 0360
Relay UK
18001 then 0808 808 0123
0808 808 9000
Information Line, RNID, 9 Bakewell Road, Orton Southgate, Peterborough, PE2 6XU

The Information Line is open Monday to Friday, 9am to 5pm. We aim to reply to emails and text messages within 1 working day.