We’re here for you during the coronavirus (COVID-19) outbreak
We have online information to help answer the queries you may have during the coronavirus (COVID-19) outbreak. We update this regularly:
Get information and support during the coronavirus outbreak.
Our friendly Information Line team is also happy to help if you’re looking for further information or support.
Support for you
Local support services
Care and support services
Contact our Information Line
We provide free, confidential information and support.
- 0808 808 0123
- Text message
- 0780 000 0360
- Relay UK
- 18001 then 0808 808 0123
- 0808 808 9000
- BSL video call
- Arrange a signed call with our BSL Information Service
- Information Line, RNID, 9 Bakewell Road, Orton Southgate, Peterborough, PE2 6XU
The Information Line is open Monday to Friday, 9am to 5pm. We aim to reply to emails and text messages within 1 working day.