Make sure that your GP practice, hospital or other NHS service provides equal access to people who are deaf or have hearing loss.

The AIS is a standard that sets out your legal duties to make services accessible to people with disabilities and sensory loss.

Meet patients’ communication needs so they can contact your practice and make informed decisions.

Understand the treatment options and referral routes for patients with hearing loss.

Understand the treatment options and referral routes for patients who have tinnitus.

Improve your quality of care for older people who are deaf or have hearing loss.

Make hospitals and other urgent care services more accessible.