Old name, new purpose: why we’ve gone back to RNID

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RNID in Wales

We’re here for everyone in Wales who is deaf or has hearing loss or tinnitus.

We’re also here to help others provide support – from families to employers, healthcare professionals to local government. 

Find out about our local services in Wales, how to get involved and how to get in touch for information or support.

How we can help in Wales

Due to the current coronavirus (COVID-19) outbreak, we’ve paused our face-to-face services, but we’re still here to help by email, over the phone or through video calls.

We are continuing to run our care homes and supported living services.

You can also contact our national Information Line for information and support on all issues relating to deafness, hearing loss and tinnitus.

To arrange a video call, email wales@rnid.org.uk

Get more coronavirus information and updates

To find out more about the impact of our work in Wales, download our Wales Impact Report.


See our online information

Find out more about hearing loss and tinnitus and the support available in the Information and support section of our website.


Get involved 


Policy and research in Wales

Our social research guides all our policy work and campaigns in Wales. We also represent the people who are deaf or have hearing loss in the Wales Cross-Party Group on Deaf Issues.

Find out more about our research and influencing work.


Get in touch with our team in Wales

General enquiries

Our office in Cardiff is currently closed due to the coronavirus outbreak.

Email wales@rnid.org.uk

To arrange a video call, also email wales@rnid.org.uk

Emergency interpreter booking

If you need an interpreter in an emergency – for example, to communicate with police or healthcare workers, please call our emergency number 01253 596267 (telephone/textphone).

Press enquiries

Call 020 3227 6065

Email prteam@rnid.org.uk

Out of hours 07944 038 635