Audio strategy and operational practice


Overview

This chapter of the playbook explores how the Auracast system should be used and maintained after installation, including an overview of how your teams can ensure intelligibility and listening comfort for customers with hearing loss. It is ideal for teams that deliver and support the service, such as Front of House, technical teams, and accessibility staff.

Read on to understand more about how to ensure customers can check their equipment before the start of a show and guarantee customer support throughout; a look at how mixing for assistive listening using Auracast is different than using PA systems, and its ability to transmit multiple streams simultaneously; how your team can ensure the system is always working properly.

Page last updated: 5 October 2026