Services directory

We partner with NHS audiology services in some parts of the UK to provide our hearing aid support service. This service supports people to get the most out of their NHS hearing aids.

We run free drop-in sessions at nearly 200 venues across the UK, providing information about hearing loss and tinnitus, and supporting with maintaining NHS hearing aids. To see if there is a RNID Near You session in your area, enter your location below.

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RNID Near You – Lerwick, Shetland

This service has been funded by the Scottish Government, Healthier Scotland.

Date: Third Thursday of every month.

Time: 10.30am to 12pm

Location: Islesburgh Community Centre, King Harald Street, Lerwick, Shetland. ZE1 0EQ

What we can help with

Our friendly volunteers can support you with:

Information on hearing loss and tinnitus
How to do a hearing check
Hearing aids, including basic repairs and maintenance of NHS hearing aids
How to access support and services in your area

What we can't help with

We can only help with hearing aids provide by the NHS. If you need support with other hearing aids, contact your health care provider.

Contact information

RNID Email: [email protected]
RNID Phone: 0808 808 0123
Coordinator Name: Natasha Hamilton
Coordinator Email: [email protected]
Coordinator Phone: 0791 874 0936

RNID Near You – Shetland

This service has been funded by the Scottish Government, Healthier Scotland.

Date: Friday 17 April and Friday 9 October 2026

Time: 10.30am to 12pm

Location: Shetland Library, Lower Hillhead, Lerwick, Shetland ZE1 0EL

What we can help with

Our friendly volunteers can support you with:

Information on hearing loss and tinnitus
How to do a hearing check
Hearing aids, including basic repairs and maintenance of NHS hearing aids
How to access support and services in your area

What we can't help with

We can only help with hearing aids provide by the NHS. If you need support with other hearing aids, contact your health care provider.

Contact information

RNID Email: [email protected]
RNID Phone: 0808 808 0123
Coordinator Name: Natasha Hamilton
Coordinator Email: [email protected]
Coordinator Phone: 0791 874 0936

RNID Near You – Scalloway, Shetland

This service has been funded by the Scottish Government, Healthier Scotland.

Date: Second Wednesday of every three month. March, June, September and December

Time: 3pm to 4pm

Location: Scalloway Youth & Community Centre, Main Street, Scalloway Shetland, ZE1 0XJ

What we can help with

Our friendly volunteers can support you with:

Information on hearing loss and tinnitus
How to do a hearing check
Hearing aids, including basic repairs and maintenance of NHS hearing aids
How to access support and services in your area

What we can't help with

We can only help with hearing aids provide by the NHS. If you need support with other hearing aids, contact your health care provider.

Contact information

RNID Email: [email protected]
RNID Phone: 0808 808 0123
Coordinator Name: Natasha Hamilton
Coordinator Email: [email protected]
Coordinator Phone: 0791 874 0936

RNID Near You – Whalsay, Shetland

This service has been funded by the Scottish Government, Healthier Scotland.

Date: First Wednesday of every three month. March, June, September and December

Time: 2pm to 3.30pm

Location: Fernlea Day Care Centre, Marrister, Whalsay, ZE2 9AE

What we can help with

Our friendly volunteers can support you with:

Information on hearing loss and tinnitus
How to do a hearing check
Hearing aids, including basic repairs and maintenance of NHS hearing aids
How to access support and services in your area

What we can't help with

We can only help with hearing aids provide by the NHS. If you need support with other hearing aids, contact your health care provider.

Contact information

RNID Email: [email protected]
RNID Phone: 0808 808 0123
Coordinator Name: Natasha Hamilton
Coordinator Email: [email protected]
Coordinator Phone: 0791 874 0936

RNID Near You – Brae, Shetland

This service has been funded by the Scottish Government, Healthier Scotland.

Temporarily being held in Brae Community Hall, next door to the Youth & Community Centre

Date: Second Friday of every month.

Time: 12pm to 1.30pm

Location: Living Well Hub, Brae Youth & Community Centre, Brae, Shetland. ZE1 9QJ

What we can help with

Our friendly volunteers can support you with:

Information on hearing loss and tinnitus
How to do a hearing check
Hearing aids, including basic repairs and maintenance of NHS hearing aids
How to access support and services in your area

What we can't help with

We can only help with hearing aids provide by the NHS. If you need support with other hearing aids, contact your health care provider.

Contact information

RNID Email: [email protected]
RNID Phone: 0808 808 0123
Coordinator Name: Natasha Hamilton
Coordinator Email: [email protected]
Coordinator Phone: 0791 874 0936

RNID Near You – Mossbank, Shetland

This service has been funded by the Scottish Government, Healthier Scotland.

Date: First Thursday of every three month. February, May, August and November

Time: 11.30am to 12.30pm

Location: Mossbank Public Hall, Mossbank, ZE2 9RB

What we can help with

Our friendly volunteers can support you with:

Information on hearing loss and tinnitus
How to do a hearing check
Hearing aids, including basic repairs and maintenance of NHS hearing aids
How to access support and services in your area

What we can't help with

We can only help with hearing aids provide by the NHS. If you need support with other hearing aids, contact your health care provider.

Contact information

RNID Email: [email protected]
RNID Phone: 0808 808 0123
Coordinator Name: Natasha Hamilton
Coordinator Email: [email protected]
Coordinator Phone: 0791 874 0936

RNID Near You – Unst, Shetland

Starting on Thursday, 23 April 2026, from 2pm to 3.30pm

This service has been funded by the Scottish Government, Healthier Scotland.

Date: Fourth Thursday of the month only in January, April, July & October

Time: 2pm to 3.30pm

Location: Nordalea Care Home, Baltasound, Unst, Shetland, ZE2 9DY

What we can help with

Our friendly volunteers can support you with:

Information on hearing loss and tinnitus
How to do a hearing check
Hearing aids, including basic repairs and maintenance of NHS hearing aids
How to access support and services in your area

What we can't help with

We can only help with hearing aids provide by the NHS. If you need support with other hearing aids, contact your health care provider.

Contact information

RNID Email: [email protected]
RNID Phone: 0808 808 0123
Coordinator Name: Natasha Hamilton
Coordinator Email: [email protected]
Coordinator Phone: 0791 874 0936