Old name, new purpose: why we’ve gone back to RNID

Get help with hearing aids

We partner with NHS audiology services in some parts of the UK to provide our hearing aid support service. This service supports people to get the most out of their NHS hearing aids.

The coronavirus (COVID-19) outbreak means we’ve changed how we’re providing local hearing aid support.

We’ve paused all face-to-face drop-in clinics and home visits and are providing support in other ways.

How we can help

If we run the service in your area, we may be able to send you new hearing aid batteries and tubing by post.

All of our hearing aid support services can also give you information on:

  • what your audiology service can help with during the coronavirus outbreak
  • how to look after and clean your hearing aids
  • what to try if you are having a problem with your hearing aids
  • hearing loss and the assistive devices and technology that can help
  • what other local services and organisations can help.

At the end of 2020, we were running socially distanced hearing aid support sessions in Northern Ireland to carry out hearing aid maintenance. We have had to pause these sessions in line with the latest government guidance, and we will update this page once they’ve restarted.

Where the service is available


Isle of Wight
London boroughs of Hackney, Lewisham and City of London
North-east Essex

Northern Ireland

All areas of Northern Ireland


Greater Glasgow and Clyde
Perth and Kinross



Online information to help you get the most out of your hearing aids