Overview
This chapter of the Auracast for Theatres playbook introduces the various stages of installing Auracast that you will want to consider. It is aimed at technical and operational teams, as well as project managers, to help you plan the full scope of the project.
- ‘Prepare your project team’ explores how you can engage people who are deaf or have hearing loss to ensure your installation will meet their needs, and busts common myths about Auracast to ensure stakeholder buy in.
- ‘Install Auracast’ goes through where and how you want to install the product for the best customer experience, and the steps you need to complete to get Auracast installed.
- ‘Getting ready to launch’ includes ensuring your staff body is deaf aware and how customers who are deaf or have hearing loss can support your launch.
- ‘An ongoing commitment to excellence’ shares ideas on how to request and act on feedback from your target customers.
And remember that no Auracast installation project is fully complete without the input of your target audience. Speaking to people who are deaf or have hearing loss as part of your planning process will help you really understand their needs; building in opportunities for them to test your product before launching will ensure it works for the people it’s for.