We provide information and support for deaf people and those with hearing loss or tinnitus.
We can also help you make a donation, manage your membership and book an interpreter.
We’re open 8:30am to 5pm. Monday to Friday.
Chat to us online
Chat to a member of staff about anything you need help with.
Speak to us about anything you need help with. Our number is 0808 808 0123.
Send us an email
Send us an email and we’ll get back to you as soon as possible.
Contact us in BSL
Use SignLive to arrange a free BSL video call.
Text your question to 07360 268 988. Texts are charged at your standard network rate.
Complete our online form
We aim to respond to enquiries within five working days.
Contact us using Relay UK
If you can’t hear or speak on the phone you can type what you want to say. Call 18001 followed by 0808 808 0123. You can use Relay UK with an app or a textphone. Relay UK is charged at your standard network rate. Find out how to use Relay UK.
Write to us
If you want to write to us, our address is:
RNID, Brightfield Business Hub, Bakewell Road, Orton Southgate, Peterborough, PE2 6XU.
We are a member of the Helplines Partnership, the membership body for organisations that provide helpline services.
To make sure you get a high standard of customer service, our supervisors sometimes listen in to calls for training purposes. All our staff work within our confidentiality policy. If you’re not happy for a supervisor to listen in to your call, please let us know when you phone us.