We’re here to help answer any questions you might have.
Information Line
Our Information Line offers free confidential and impartial information on a range of subjects relating to deaf issues, hearing loss and tinnitus. It is open between 9am and 5pm Monday to Friday.
- Chat
- information@rnid.org.uk
- Text message
- 0780 000 0360
- Relay UK
- 18001 then 0808 808 0123
- Textphone
- 0808 808 9000
- BSL video call
- Arrange a signed call with our BSL Information Service
- Write
- Information Line, RNID, 9 Bakewell Road, Orton Southgate, Peterborough, PE2 6XU
Tinnitus Helpline
Our Tinnitus Helpline offers free confidential and impartial information on a range of subjects relating to tinnitus.
- Telephone
- 0808 808 6666
- Text message
- 07800 000 360
Supporter Care
Contact our Support Care team if you have a question about membership or a donation.
- Telephone
- 033 3320 6995
- Textphone
- 020 3227 6185
Head office
- Address
- RNID, Brightfield Business Hub, Bakewell Road, Orton Southgate, Peterborough, PE2 6XU
- Telephone
- 0207 359 4442
- Textphone
- 020 7296 8001
Shop returns
The Action on Hearing Loss online shop closed on 30 April 2020. Find out about product returns.
Unable to find what you need?
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