We’re here to help answer any questions you might have.
Information Line
Our Information Line offers free confidential and impartial information on a range of subjects relating to deaf issues, hearing loss and tinnitus. It is open between 9am and 5pm Monday to Friday.
- Chat
- information@rnid.org.uk
- Call
- 0808 808 0123
- Text message
- 0780 000 0360
- Relay UK
- 18001 then 0808 808 0123
- Textphone
- 0808 808 9000
- BSL video call
- Arrange a signed call with our BSL Information Service
- Write
- Information Line, RNID, 9 Bakewell Road, Orton Southgate, Peterborough, PE2 6XU
Tinnitus Helpline
Our Tinnitus Helpline offers free confidential and impartial information on a range of subjects relating to tinnitus.
- Telephone
- 0808 808 6666
- Text message
- 07800 000 360
Supporter Care
Contact our Support Care team if you have a question about membership or a donation.
- Telephone
- 033 3320 6995
- Textphone
- 020 3227 6185
Head office
- Address
- RNID, Brightfield Business Hub, Bakewell Road, Orton Southgate, Peterborough, PE2 6XU
- Telephone
- 0207 359 4442
- Textphone
- 020 7296 8001
Shop returns
The Action on Hearing Loss online shop closed on 30 April 2020. Find out about product returns.
Unable to find what you need?
Please fill out our contact form and we’ll get back to you.