Local support services

We provide information and support in communities across the UK. Many of our services are run by volunteers who are deaf or have hearing loss or tinnitus themselves.

If a service isn’t available in your area, please contact our national Information Line for information and support.

Due to the coronavirus (COVID-19) outbreak, we’ve changed how we’re running our local services. Many services are not providing face-to-face support in person right now, but we’re still here to support you in other ways.

Our local services

Get help with hearing aids

Our hearing aid support service helps people get the most out of their NHS hearing aids. We run the service in partnership with NHS audiology services.

Get help with managing your hearing loss

We can support you to manage your hearing loss during the coronavirus outbreak.

Get help with tinnitus

We offer free one-to-one support and online tinnitus courses in Northern Ireland to help you manage tinnitus effectively. We also have a local tinnitus service in south-east England.

Get support from a volunteer befriender

Our befriending service can put you in touch with a volunteer befriender for one-to-one support and companionship.

Get help with products and staying independent

We can help you get the products and equipment you need to manage your hearing loss or tinnitus effectively.

Get help with benefits

Find out about organisations which can help you make a benefits claim

Get help with finding a job and at work – Northern Ireland and Wales only

If you are deaf or have hearing loss, we can support you to develop new skills and find a job. In some areas, we can also support people who have problems related to hearing loss while in work.

Get help if you’re a veteran

If you’ve served in the Armed Forces and need information and support to manage hearing loss and tinnitus, we can help. We are also here to support groups working with veterans.

Get your hearing tested

We’ve paused our community hearing checks during the coronavirus pandemic. Find out about our telephone hearing check and what to do if you notice hearing loss during this time.