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Our social research guides all our work and campaigns. It helps us influence government, business and employers, and raise awareness of the issues faced by deaf people and those with hearing loss or tinnitus.
We ensure our social research is informed by working with our Research Panel, a group with lived experience.
Join our Research Panel
Our social research so far
We regularly carry out research to understand more about the life experience of deaf people and those who have hearing loss or tinnitus. This helps us develop our policy positions in health and social care, employment and broadcasting and telecommunications.
We also respond to consultations and government inquiries to make sure legislation, regulations and national guidance take people’s needs into account.
Key social research projects
Subtitle It! 2023
Our 2023 report highlights the importance of subtitles- 9/10 people who filled out our survey who are deaf or have hearing loss usually or always use subtitled when watching TV. But more than 4 out of 5 deaf people are excluded from watching their favourite TV shoes because of missing subtitles. We are calling on the government to introduce the Media Bill to Parliament as soon as possible to give deaf people and people with hearing loss equal access to TV on-demand.
Read the Subtitle It! 2023 report (PDF, 1.8 MB)
Access Blocked: The Impact of Cutting NHS Ear Wax Removal Service
Our 2022 report gathered evidence to support the need for action to ensure ear wax removal services are available free of charge to those who need them.
Working for Change
Support and advice needed for people with hearing loss or deafness in work. Our 2020 report pulls together available evidence to better understand what workplace support deaf people and those with hearing loss or tinnitus would find most beneficial, so they can feel empowered and be open about their hearing loss and get the support they need.
Join the Research Panel
We want you to get involved in our research and tell us what matters to you. Your views and experiences will help us shape the direction of our work.