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Home-based Live Well telephone or post befriender in Wales

Provide support and friendship to people living with deafness, tinnitus and hearing loss through befriending via telephone or letter as part of our Live Well service.

Home-based in Wales
1 hour a week or more depending on your availability. Telephone calls to be completed within office hours 9am-5pm, Monday-Friday. This is an ongoing role during the COVID-19 pandemic.

You need to live in Wales and be 18 or over for this role.

What you’ll be doing

As a Live Well home-based befriender you will:

  • phone service users at a regular time each week or write letters on a regular basis
  • provide essential companionship for those who have problems leaving their home
  • make service users feel valued and known
  • listen and chat to the service user
  • share your own experiences (if you have this) of deafness, tinnitus or hearing loss

What you need

You will need to provide the names of two referees who have known you for at least 2 years, preferably in a professional context.  This can include employers, colleagues, teachers, tutors, support workers, community leaders, child’s teacher or a member of a hobby or exercise group you belong to.

It would be good if you:

  • are able to communicate clearly
  • are friendly and approachable
  • are sensitive towards other people
  • are reliable, trustworthy and honest
  • are open-minded and non-judgemental
  • have knowledge of, or are willing to learn about, issues affecting people who have deafness, tinnitus or hearing loss
  • have an interest in working for charities

What you’ll get in return

As a volunteer you will:

  • make a real difference to the people you support
  • help us run this important service
  • receive training and learn new skills
  • meet people in different situations
  • raise awareness of deafness in the community
  • have reasonable, out-of-pocket and pre-approved travel expenses repaid

Our commitment to safeguarding

At RNID, we take very seriously our responsibilities for the safety and welfare of the people who use our services, our volunteers, staff and the organisation as a whole.

All applicants successful at interview will be asked to disclose unspent convictions under the terms of the Rehabilitation of Offenders Act 1974 (as amended in 2013).

Criminal records will be taken into account only when the conviction is relevant and declaring a conviction will not necessarily prevent you from being considered for a role. Any decisions will depend on the type of offence and its relevance to the volunteering role that you are applying for at RNID.

Find out more and apply

0808 808 0123

Once you apply, our Volunteer team will review your application and someone will contact you within five working days to talk about next steps.