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What to do if you lose your hearing during the coronavirus outbreak

Page last updated: 17 July 2020

If you suddenly lose hearing in one or both ears, you should contact NHS 111 or your GP as soon as possible. You could also visit your nearest urgent treatment centre.

Your hearing loss might not be serious, but it could be a medical emergency. If this is the case, there is a very short window of time for treatment.

Gradual hearing loss

If you think you think you might have hearing loss, you should get a hearing test.

Most audiology services were put on hold during the coronavirus outbreak, this included non-urgent hearing tests. We know many providers are now trying to resume face to face appointments where they can.

There is a lot of variation across the UK and it is likely there will be longer waiting times for these appointments but do contact your hearing aid provider if you’re concerned about your hearing.

You can try some communication tips to make conversations easier until you can have a hearing test.

You can also speak to our Information Line for guidance and support.