Old name, new purpose: why we’ve gone back to RNID

Get your hearing tested


Many audiology providers are trying to book face to face appointments where they can, but some providers are experiencing long waiting times. Contact your audiology provider if you’re waiting to have your hearing tested. They should be able to give you an update on when this might happen.

If you need help finding contact details, please get in touch with our Information Line.

We’ve put together a guide on what to do if you notice hearing loss during the coronavirus outbreak.

If you think your hearing is gradually getting worse, it’s best to get it tested.

You can get your hearing tested on the NHS or privately.

Where to get your hearing tested

Most face-to-face audiology services are running a bit differently because of the coronavirus (COVID-19) outbreak. Contact your audiology provider to find out what services they are offering and how you can access them. If you need help finding contact details, get in touch with our Information Line.

We’ve put together a guide on what to do if you notice hearing loss during the coronavirus outbreak.

Take the RNID hearing check

We offer a hearing check online and by telephone.

It will give you an indication whether you have a hearing loss or not. It won’t tell you how much hearing loss you might have and it is not the same as a full hearing test conducted by an audiologist, but it will recommend the next steps to take.

If your results suggest you have hearing loss, you can get a certificate to show your GP.

Whatever your results, we encourage you to get your hearing tested in person if you’re concerned about it.

Check your hearing online

If you think you have hearing loss, you can take our free online hearing check. It takes up to 3 minutes.

Check your hearing over the telephone

You can take our telephone check by calling 0844 800 3838.

Calls cost 7p per minute plus your phone company’s access charge.

Getting a hearing test on the NHS

You can get a free hearing test on the NHS by going to see your GP.

An appointment with your GP will last around 10 minutes and will usually include:

  • a discussion about your hearing
  • an examination of your ears

If your GP believes your hearing loss is due to a build-up of earwax or an infection, they’ll advise you on what to do next.

If there is not an obvious cause of your hearing problem, your GP should refer you to an NHS audiologist (a hearing healthcare professional) for a full hearing assessment.

NHS audiologists are usually based in hospitals, but are also in some well-known high street chains. Depending on where you live, you can choose where you’d like to be seen.

If you see an NHS audiologist in a high street clinic you should not have to pay for the service, and the hearing aids available to you will be very similar to those in a hospital audiology department.

Your GP should help you to make an informed choice about which audiology service you visit.

Getting your hearing tested privately

You can decide to get your hearing tested privately, without getting a referral from your GP.

Lots of high street chains and independent hearing clinics offer hearing tests which are often free.

If the hearing test shows you need hearing aids, you can either:

  • go to your GP to get a referral to an NHS audiology service to get free hearing aids
  • choose to buy them from a private hearing aid clinic