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Healthcare failed my dad and stole our precious time together

A smiling father and daughter. They are dressed festively, with the father wearing a yellow paper Christmas hat and festive jumper and the daughter wearing a red jumper.

Supporter Kate Boddy shares how her last Christmas with her dad – a deaf British Sign Language (BSL) user – was stolen by barriers that should never have been there.

I want to tell you my dad’s story. It’s one of struggle, silence and being brutally shut out of the healthcare he desperately needed. It’s a story no family should have to live through. 

When cancer came

My dad loved this time of year. He wore terrible Christmas jumpers with pride and insisted on eating all the Christmas pudding. He was our anchor and our joy.

But when cancer came into his life, and into ours, him being shut out as a deaf British Sign Language (BSL) user changed everything.

My dad was terrified, but when his results came back, doctors didn’t arrange for an interpreter.

Instead, they turned to me – heavily pregnant at the time – and asked me to tell him he had cancer.

Can you imagine that moment? Having to put your emotions aside and say those words to your own father.  Can you imagine your child being put in that position? 

A daughter forced to translate

A woman wearing a paper Christmas hat cuddles a child who is sitting on the table. An older man looks at them affectionately.

From that moment I was no longer just his daughter. At appointments, during treatment, even while breastfeeding my newborn, I was interpreting life-and-death information.

Multiple healthcare providers failed to provide my dad with professional communication support and as a result, his diagnosis and treatment were delayed.

He disengaged with his care and withdrew from the world. He even withdrew from me.  

It was traumatising. For him. For me. For our whole family.  

What we lost

When the end came in 2023, I felt like I had already lost so much of him. Cancer took his life. But the failure to provide access to healthcare that treated him with the dignity he deserved stole our precious time together.

I never got to have a proper goodbye.

RNID supporter, Kate, sits in a garden, holding a mug. Sunlight streams through the garden fence.

No one should be shut out of healthcare

We need UK governments to enforce the legal right to accessible healthcare for those who are deaf or have hearing loss. Please add your voice and write to your elected representative today.
Take action, find your representative

Kate’s story has featured in two RNID fundraising campaigns, including our 2025 Christmas Appeal.


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