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Make your meetings deaf aware

We’ve put together these tips to make meetings more accessible and inclusive for deaf people and those with hearing loss. 

Check if anyone needs communication support  

Ask before the meeting if anyone needs communication support. This could be a sign language interpreter, notetaker or speech to text reporter. Allow plenty of time to arrange these.

Let people know who will speak

This lets people pin the speakers, which will help the lipread if they need to.

Make sure you’re muted

Mute your microphone when you’re not speaking. This is really important as background noise can be distracting and confusing – but don’t forget to unmute the mic before you speak. 

Turn your camera on

Keep still and stay close to the camera. Someone might be trying to lipread.

If you’re going to use British Sign Language (BSL), don’t blur your background because your hands may become blurred when you sign.

Say your name and use visual cues

Say your name before speaking so others can look at your face to lipread. Use visual cues, such as raising your hand before speaking. 

Nominate a note taker 

The note taker should summarise actions and next steps. 


Download a poster

Download our video calls poster (PDF, 76KB)

Download our how to make your meetings deaf aware poster (PDF, 76KB) 

Download our deaf friendly phone call tips poster (PDF, 76KB) 


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