Give your staff the confidence and skills they need to communicate with colleagues and customers who are deaf, have hearing loss or tinnitus.
In the UK, 18 million adults are deaf or have hearing loss – that’s 1 in 3 of your employees, colleagues, and customers.
Investing in deaf awareness training means investing in their experience with you. And when people feel understood and included, they’re far more likely to return – and to choose you over your competitors.
Why choose our training?
Our award-winning, CPD-accredited e-learning course, developed in partnership with Signature – the UK’s leading awarding body for British Sign Language qualifications – is specifically designed for organisations that want to become more accessible and inclusive.
This training will help staff:
- deliver improved customer service
- understand the everyday barriers faced by deaf people and those with hearing loss or tinnitus
- communicate more effectively with deaf colleagues and customers
Research shows 70% of hearing aid users would choose a company with deaf-aware staff over one without.
Our courses are designed for busy teams, offering flexible learning with real impact through a mix of:
- short, engaging video clips
- interactive quizzes
- vocabulary building
- receptive practice
Staff can learn at their own pace, track progress, and revisit content at any time.
How deaf awareness training works
We offer two simple ways for your organisation to access our training:
- SCORM Licence. Upload our courses directly to your organisation’s learning management system (LMS) so all staff can access training as part of mandatory learning.
- Signature Learning Hub. Purchase individual licences for employees to learn via our online platform. This option is deal for organisations without an LMS or with smaller teams.
More than training
By choosing RNID, you’re not only empowering your workforce – you are also supporting our wider mission to make life fully inclusive for deaf people and those with hearing loss or tinnitus. Every course purchased helps fund our essential services, research programmes, and campaigns for equality.