Old name, new purpose: why we’ve gone back to RNID

Fraud brought to our attention

Information about recent instances of fraud attempted in our name

Phone fraud

February 2021

We received a report in that a Liverpool resident received a phone call from an individual claiming to be from RNID asking them to meet them outside a local church. RNID does not operate in this way and any requests of this kind should be reported to us as soon as possible.

Street fundraising

February 2022

We received a report that a man in his twenties wearing a purple Action on Hearing Loss/RNID jacket was knocking on doors in Penarth, Wales asking for money. RNID does not do door to door fundraising, if anyone is concerned they should contact their local Police Station.

November 2020

We received reports that two young women identifying as collecting donations for the Sussex Deaf Association were operating in Storrington, West Sussex. The Sussex Deaf Association no longer exists – it was transferred to RNID in 2018 and these individuals are in no way connected or affiliated to RNID.

July 2020

We received reports that a man identifying himself as a “deaf agent” was collecting donations on the streets of Petersfield, Hampshire. RNID (then known as Action on Hearing Loss) is not undertaking any street fundraising and this man is in no way connected or affiliated to RNID.

Always check for ID: street collectors must present an ID badge including the details of their licence to collect.

If you believe you have been scammed, or witnessed a scam, contact Action Fraud, the UK’s national reporting centre for fraud and cybercrime, on 0300 123 2040 or via the Action Fraud website.

Email fraud

February 2016

A man named Kevin McCarthy (using various other names as well) contacted people and stated he was working with the government and Action on Hearing Loss to help people collect their ‘empowerment bonus allowance’. He was using the email address ‘[email protected]’ and ‘[email protected]’. This was a scam. Do not give any personal information or money to this man.


Contact RNID

If you have any questions or need more information, you can contact us. We’re here to help.