Old name, new purpose: why we’ve gone back to RNID


Research Officer

  • Closing date Monday 10th June
  • Interviews week commencing 24th June
  • Start date ASAP
  • £23,000-£28,000k
  • Permanent
  • 35 hours (part-time considered)
  • Remote with occasional travel
  • Must have a minimum of BSL Level 3 or equivalent level of competency

Cover Letter Requirement

Applicants are required to submit a cover letter as part of the application process, highlighting their relevant experience, skills, and enthusiasm for the role. Please add this to the start of your CV or email it to [email protected]

About RNID

We are RNID: the national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus.

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better.

Join our team

At RNID we have big, ambitious plans to make real impact for our communities. To do that, we need the right people in our team.

We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation. We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one.

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious, and passionate in everything we do.

Does that sound like a good fit? If so, we can’t wait to hear from you…

Your Purpose

We are looking for a dynamic Research Officer to join our Insight and Evidence team, playing an essential role in supporting our research projects. You will have a deep understanding of the deaf community and be keen to use this, alongside your BSL language skills, to make a difference. Our research, which guides all our work and campaigns, enables us to influence government, business, and employers, and raise awareness of the issues faced by deaf people and those with hearing loss or tinnitus. Your contributions will directly impact the development of innovative solutions, services, and policies aimed at improving the lives of our communities.

This role is an ideal opportunity for someone who is new to research or someone seeking to expand their knowledge and skills. You will have the opportunity to engage in a wide range of research activities spanning social, market, and user research.

The role offers a unique blend of hands-on research involvement, professional development, and the chance to make a tangible difference in the lives of people who are deaf, have hearing loss or tinnitus.

Language Competency

This position requires the ability to communicate effectively in both British Sign Language (BSL) and written English. Fluency in British Sign Language (BSL) of at least at Level 3 or equivalent is required. We welcome applications from individuals who have learnt BSL as a second language as well as from BSL users without formal certification. We welcome applications from people who use interpreters and Access to Work.

Your Role

You will:

· Provide comprehensive support to research projects led by the Insight and Evidence team.

· Assist and lead the coordination of research activities, including liaising with participants to schedule and support their participation.

· Programme and check online surveys and qualitative activities. Training will be provided on the software.

· Conduct or support interviews and focus groups in both spoken English and BSL (with or without the support of interpreters).

· Contribute to the analysis and reporting of diverse data types, with opportunities for upskilling in analysis techniques.

· Manage incentive payments, expenses, and other logistical aspects of research projects.

· Work closely with the team to ensure all our research is appropriately accessible and reaches a diverse audience.

· Help to identify and implement improvements to enhance the efficiency of research practices and procedures.

· Carry out desk-based research and evidence reviews to contribute to RNIDs knowledge base.

· Work collaboratively with the research team to support projects and gain experience in matrix working.

· Handle sensitive data with confidence, always ensuring compliance with GDPR principles.

· Take advantage of opportunities for upskilling in key research areas.


Essential criteria

· Meet the language competency criteria for this role.

· Experience in a people-facing role, demonstrating confidence interacting with people with a diverse range of communication needs.

· Evidence of strong organisational skills, including scheduling and administrative tasks.

· Experience of undertaking research, either in an educational (including undergraduate research projects) or professional setting.

· Comfortable handling sensitive data and adhering to GDPR principles.

· Enthusiasm for learning and development opportunities, with a willingness to upskill in key research areas.

· Commitment to making research accessible and making sure it reaches a diverse audience.

· Ability to work effectively within a multidisciplinary team, encouraging innovation and collaboration.

· The ability to communicate effectively in written English, suitable for professional environments and BSL at least at Level 3 or equivalent (formal certification not required).

Highly desirable

· Previous experience of contributing to a range of research projects, in a professional setting (commercial, public or third sector, or postgraduate academia).

· Knowledge of a range of research methodologies, including both quantitative and qualitative approaches.

· Experience of undertaking qualitative research interviews in spoken English and/or BSL.

· Experience of data analysis and reporting of a variety of data types.

· Experience facilitating focus groups in spoken English and/or BSL

· Experience with user research approaches or online qualitative methods.

· Experience working collaboratively in a multidisciplinary team environment

· Demonstrable experience of making research accessible and making sure it reaches a diverse audience.


A minimum of an undergraduate degree or equivalent level of education.


You must be available to attend two interviews. One will be in BSL and the second will be in spoken English, which you can attend with or without an interpreter.

What we can offer you

· 28 days annual leave plus all bank holidays

· Plus 2 wellbeing days for extra flexibility

· Sickness benefit entitlement from day 1

· Fully remote working with no core hours

· £26 remote working allowance every month

· In person whole staff conferences per year

· Pension scheme with 4% employer contribution

· Employee assistance programme that provides counselling sessions

. Access to a discounted ticketing platform

· Additional benefits for maternity, paternity, and adoption

Our commitment to diversity

We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.

Disability Confident Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of.

RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.

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