Old name, new purpose: why we’ve gone back to RNID

JobSense employment service in Wales

This page is also available in Welsh (Cymraeg).

What we do

JobSense is an employment service, set up to support deaf people, those with hearing loss and/or sight loss in Wales, to gain qualifications, experience and move them closer to finding work.

Who can apply

To apply to JobSense, you must:

  • be aged over 25 
  • live in one of the seven counties in Wales: 
    Cardiff, Newport, Vale of Glamorgan, Monmouthshire, Powys, Wrexham, Flintshire 
  • be deaf, or have hearing loss and/or sight loss 
  • have been out of work for over 12 months or face barriers to employment due to your hearing or sight loss

How can we help you


A specialist employment advisor will work with you on a one-to-one basis, trained in sensory loss awareness. Many of our advisors have lived experience of hearing or sight loss, and use British Sign Language (BSL). Our advisors will:

  • review your education, work history, skills, interests and goals
  • help you explore learning and training opportunities
  • support you to overcome any barriers in accessing information, communicating or travelling
  • help you create your CV, search and apply for jobs, as well as interview preparation


We support employers to successfully recruit deaf people, and those with hearing loss or sight loss. We can:

  • provide information about hearing and sight loss awareness training
  • support you to interpret and implement employment legislation
  • advise you about Access to Work (the Government fund to provide practical support for a person in work)
  • guide you to make reasonable adjustments and support you with work trials

JobSense (BSL translation)

Get in touch

Apply for JobSense

Apply online

Support by phone or email

029 2033 3034

Partners and funders

JobSense is a partnership between:

The service has been supported with almost £3m from the European Social Fund through the Welsh Government.