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Live Well befriender: south, west and mid-Wales

Provide support and friendship to deaf people and people with tinnitus and hearing loss through befriending via telephone, video calls or face-to-face visits.

Wales. You can be a home-based, remote volunteer or you can hold face-to-face meetings with our service users
1 hour a week or more depending on your availability. Meetings to be completed within office hours 9am-5pm, Monday-Friday. This is an ongoing role until end March 2023. Minimum commitment of 10 weeks.

You need to be 18 or over for this role

What you’ll be doing

As a Live Well befriender, you will:

Call or visit service users at a regular time each week for a period of 10 weeks

  • provide essential companionship for those who have problems leaving their home
  • make service users feel valued and known
  • listen and chat to the service user
  • share your own experiences (if you have this) of deafness, tinnitus or hearing loss.

What you need

You’ll need to provide the names of two referees who have known you for at least two years, preferably in a professional context.

This can include employers, colleagues, teachers tutors support workers community leaders, child’s teacher or a member of a hobby or exercise group you belong to.

Our ideal person would be:

  • able to communicate clearly
  • friendly and approachable
  • sensitive towards other people
  • reliable, trustworthy and honest
  • open-minded and non-judgemental.

Here’s what we think could be beneficial:

  • knowledge of, or a willingness to learn about, issues affecting deaf people and people with tinnitus or hearing loss
  • an interest in working for charities.

What you’ll get in return

As a volunteer you will:

  • make a real difference to the people you support
  • help us run this important service
  • receive training and learn new skills
  • meet people in different situations
  • raise awareness of deafness in the community
  • have reasonable, out-of-pocket and pre-approved travel expenses repaid.

Our commitment to safeguarding

At RNID, we take very seriously our responsibilities for the safety and welfare of the people who use our services, our volunteers, staff and the organisation as a whole.

All applicants successful at interview will be asked to disclose unspent convictions under the terms of the Rehabilitation of Offenders Act 1974 (as amended in 2013).

Criminal records will be taken into account only when the conviction is relevant and declaring a conviction will not necessarily prevent you from being considered for a role. Any decisions will depend on the type of offence and its relevance to the volunteering role that you are applying for at RNID.

Find out more and apply

Once you apply, our Volunteer team will review your application and someone will contact you within five working days to talk about next steps.