Old name, new purpose: why we’ve gone back to RNID

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999 BSL is now live

We’re delighted to announce that from today, 17 June 2022, people needing urgent emergency support across the UK (England, Scotland, Wales and Northern Ireland) will be able to call 999 using British Sign Language (BSL) via a video relay service.

Interview with Contact RNID

Vicky Colbert works for the contact centre here at RNID. After starting at the charity as a six-week temp, she has now worked here for the last 7 years. In this blog post, Vicky tells us how all about the contact centre and how important it can be to those calling in.